Who are we looking for?
We are looking for a client experience focused individual, no automotive experience needed (But if you have it, it’s a bonus!). This is not a sales position, you inform clients of what we found on their vehicles. We want someone that will take care of our clients like we take care of our team members! This is a entry level position with advancement opportunities.
What do we offer?
A company vehicle with company paid fuel and company phone for most positions: This is available after the 90 day probationary period.
Hourly pay depending on experience, the position starts at $15/hr for the entry level automotive knowledge individual.
Company paid training: We attend over 100 hours of structured training a year, virtually and in person instructor lead (Yes, we pay you for the time you are off work as well to attend training).
No Weekends: We are only open Monday – Thursday 8-6.
Paid vacation and personal leave.
Company paid short term disability and accident insurance.
We are exploring medical insurance options for the company currently.
What does a L1 Automotive Client Advocate do?
Answers the phone and schedules appointments.
Obtain client and vehicle information.
Clearly report all vehicle symptoms as described by the client.
Informing clients of changes in service or when their vehicle is ready to be picked up.
Checking in vehicles by taking pictures and uploading them to our shop management system, and recording information into the vehicle history report.
Explain all completed work and charges to clients.
Shuttle clients home and back on occasion.
Requirements:
Have a passion to learn and grow your automotive knowledge.
Have a client service first attitude at all times.
Have a great attitude and be TEAM oriented in your actions.
Have a clean driving record.
Pass a background check and drug test.
Occasionally lift 40 pounds.
And any other required activities to perform the job duties.
All of your information will be kept confidential according to EEO guidelines. The L1 Auto Group is an Equal Opportunity Employer.
To APPLY Email us here, we will call you back soon!