You’ve Found the Perfect Role—Because It’s Yours!
You’re the kind of person who puts the client experience first. You’re not here to sell; you’re here to inform. As our new Client Advocate, you’ll be the bridge between our skilled technicians and our valued clients—helping them understand exactly what their vehicle needs for a proper and safe repair.
And the best part? You’ll be treated with the same care and respect that we expect you to show our clients.
What’s in It for You?
Company Vehicle & Phone – After your 90-day probationary period, you’ll have access to a company vehicle with paid fuel and a company phone.
Competitive Pay – Starting at $18/hr for entry-level automotive knowledge, with more based on your experience and skills.
Company-Paid Training – Over 100 hours of structured, instructor-led training every year (and yes, you’re paid for your time off work to attend, usually you are in overtime!).
No Weekends, Ever – We’re open Monday – Thursday, 8 AM – 6 PM so you can enjoy long 3 day weekends every week!
Paid Time Off – Because everyone deserves a break.
Company-Paid Lunch Every Wednesday – Usually no pizza—Andolini’s or Savastano’s kind of pizza if we do.
Company-Paid Short-Term Disability & Accident Insurance – Because we’ve got your back.
Medical Insurance on the Horizon – We’re actively exploring the best options for our team.
Who Thrives Here?
If you’re someone who genuinely enjoys helping people, has experience writing automotive repair estimates, and values a team that takes care of each other, you’ll fit right in.
Ready to make the move? Let’s talk! 
You’re Already Thriving as an L1 Automotive Client Advocate—Let’s Make It Official!
You’re the first friendly voice our clients hear and the go-to expert for guiding them through their vehicle’s repair process. As an L1 Automotive Client Advocate, you ensure every client feels informed, valued, and confident in their repair decisions.
This isn’t just a job—it’s a chance to be part of a team that prioritizes client service and teamwork while helping you grow your automotive knowledge.
What You’ll Be Doing:
Answering Calls & Scheduling Appointments – Because a smooth experience starts with great communication.
Gathering Client & Vehicle Information – You’ll document vehicle symptoms just as the client describes them.
Writing Estimates & Ordering Parts – You’ll ensure everything is ready for a seamless repair process.
Checking in Vehicles – Taking photos, updating records, and keeping our shop management system organized.
Communicating with Clients – Keeping them informed on repairs, costs, and when their vehicle is ready for pickup.
Explaining Completed Work & Charges – Transparency is key, and you’ll help clients understand exactly what was done.
Shuttling Clients – Occasionally giving them a ride home or picking them up when needed.
What Makes You a Great Fit?
A Passion to Learn & Grow – You’re eager to expand your automotive knowledge.
Client-First Attitude – You love helping people and ensuring they have a great experience.
Team-Oriented & Positive – A great attitude makes the whole team stronger.
A Clean Driving Record – Safety first!
Ability to Pass a Background Check & Drug Test – We maintain a professional and trustworthy environment.
Can Occasionally Lift 40 Pounds – Some physical tasks may come up.
And of course, you’ll take on any other tasks needed to help the team and our clients succeed!
At L1 Auto Group, we believe in a supportive work environment where your skills are valued, and your growth is encouraged.
Ready to join a company that puts people first? Apply today!
To APPLY Email us here, we will call you back soon!